Pre-
Purchase Information

COLOR

As each monitor has a color difference problem, our picture color try to show the original color of the finished product, if there is a color difference problem (non-quality problems) does not support any return or exchange for the time being, please understand.

 

SMELL

Due to the closed logistics, just open will have a slight flavor, open and ventilate 3-5 days can be. All furniture using high standard natural raw materials, and the finished product through the authority to test, safe and environmentally friendly.

 

RECEIVING

Please check in person to confirm that the goods are intact. Inspection of goods found in the number of pieces or transportation damage, you can refuse to accept on the spot and contact customer service in a timely manner, for the loss of or damage to furniture in the transportation process will be borne by us and the logistics company, we will re-arrange the shipment to you. If you do not open the box unpacking acceptance, will automatically default to receive and acceptance. In your acceptance and acceptance, and then found due to transportation damage to the furniture, we will not be responsible for!

 

PACKAGING

Furniture belongs to large goods, in order to ensure the safety of furniture in logistics transportation, we will make honeycomb carton or wooden frame packaging for delivery.

 

About Black Walnut

Black walnut is a natural material, there are natural differences in the texture and color of each tree. (PS: Even FAS grade black walnut will still have natural traces, only veneer furniture can achieve the color and texture neat and consistent)

  • The following are natural characteristics of black walnut and are not quality issues.

 

Daily Maintenance

①Avoid direct sunlight and keep away from air conditioner vents, radiators, and other sources of heat and cold. Avoid direct contact with hot objects.

②Maintain an appropriate indoor humidity level (around 40-60%). In spring, the humidity is high, and wood can easily absorb water, swell, deform, or even mold. It is recommended to dehumidify indoors.

③Wipe off water stains and oil stains promptly. Normally, clean with a semi-dry cotton cloth. For products with wood wax oil finishes, regular care with wood wax oil is needed to enhance protection.